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Customer Service

Please visit our marijuana growing guide or frequent ask questions page first. Many of the questions we get asked are already answered in the marijuana growing guide.

If you still have order-specific questions or issues with your order, please contact us by opening a Support Ticket.

Each day, we receive dozens of questions, often the same ones over and over again. Since we would like to give every customer our undivided attention and solve each issue in a satisfactory manner, we kindly ask you to contact us only if you really can't find what you're looking for on our website.

Then, if necessary, you can open a Support Ticket, your Support Ticket will automatically send to our Support Desk. We always try to answer your Support Ticket within 48 hours. Please make your question clear and succinct and mention your order number if you have one.

For the most frequently asked questions, you may first check the Buy Dutch Seeds FAQ page. Again, please read through the available information in the Marijuana Growing guide & FAQ page first, and only if that doesn't answer your question, open a Support Ticket.